Introduction
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The Conflict Resolution Program's Basic Mediation Training consists of a comprehensive four-day agenda covering topics detailed below.
Day 1
- Perceptions of Conflict
- Alternative Dispute Resolution
- Pre-Mediation Preparation
- Overview of Facilitative Mediation Process
- Opening Statement
- Uninterrupted Time
Day 2
- The Exchange
- Positions and Interests
- Role Play Exercises
- When NOT to Mediate
- Turning Point
Day 3
- Building the Agreement
- Role Play Exercises
- Separate Meetings
Day 4
- Writing the Agreement
- Closing Statement
- Role Play Exercises
- Presentation of Certificates
Contact Us
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For more information about the training or registration, contact the Conflict Resolution Program (302-831-8158) or Kathy Murphy.​​
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