IPA Conflict Resolution Practitioners Present at National Conference

​On October 26, 2022, the Institute for Public Administration’s (IPA) Conflict Resolution Program (CRP) team attended the Center for Appropriate Dispute Resolution in Special Education (CADRE) Conference in Denver, Colorado. IPA’s Associate Director Kathy Murphy and Assistant Policy Scientist Joy Jordan led a presentation titled “From Conflict to Collaboration: Essential Conflict Management Skills.” The purpose of the presentation was to help build conflict competence among Individualized Educational Plan (IEP) team members. The workshop helped to explain the following: the five conflict management styles we all use to navigate interpersonal conflict, the pros and cons of each style; how to use each style; and how to select the appropriate style for any and all conflicts. The workshop also taught participants how to use the collaboration style to help IEP teams (and any team) achieve consensus through a four-step collaborative problem-solving process. IPA is a research and public service center in the Joseph R. Biden, Jr. School of Public Policy and Administration.​

Article by Sophonie Milord. Originally posted in UDaily's For the Record.​