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But not everything can be automated. Hospitality requires a heart, and sense of belonging. Belonging is a human need. It’s something we cannot live without. Robots cannot create belonging. There are companies that believe that robots can replace people. In some cases, people can actually replace robots. We believe that technology can increase the capacity and confidence of people.
As Joe Biden’s dad always said, “A job is about more than just a paycheck. It’s about your dignity.”
Every day, the Airbnb community reminds me of how true this statement is. Our hosts don’t just earn a paycheck, but a sense of purpose. Put simply, they get to do what they love. That’s why our efforts are focused on helping to create more of these jobs for up to half a million Americans by 2020.
And we’re just getting started.
Brian Chesky is the Co-founder, CEO, and Head of Community at Airbnb.
Follow Brian on Twitter @BChesky