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Alex Greer
M.S. '12 and Ph.D. '15 - Experience in quick response fieldwork, teaching emergency management.
 
 
Chunjing Liu
M.S. '14 – On the front lines of marine disaster mitigation through effective policy planning in China.
 
 
Hira Rashid
M.A. '15 – Fulbright scholar now in the Ph.D. program studying global health economics and urbanization.
 
 
Matthew Garlipp
B.A. '13 - Enabling organizational accountability via performance metrics, evaluation, and strategic planning
 
 
Allison Becker
B.A. '13 and M.A. '15 - Experienced and published media policy researcher.
 
 
Andrew Haines
MPA '03 – An accomplished local government leader and appointed official.
 
 
Angela Gladwell
M.A. ’98 – Instrumental in environmental planning and federal emergency management decision making.
 
 
Elizabeth Burland
M.A. '15 - Studying for a doctoral degree in Sociology and Public Policy at the University of Michigan.
 
 
Cimone Philpotts
MPA '13 - Assistantship and Legislative Fellows experiences enrich doctoral student's blossoming career
 
 
Savannah Edwards
MPA '17 - Planning for sustainable and complete communities in Delaware and Maryland.
 
 
Scott Murphy Eisenhart
MPA '17 - Legislative aide credits SPPA experience for helping him excel in the world of politics and policy.
 
 
Taylor Hawk
MPA '17 - Graduate's policy analysis and research aims to improve education funding.
 
 
Gwen Angalet
Ph.D. '00 - Ensuring programmatic and research opportunities for the promotion of children's health.
 
 
Katelyn Andrews (Hosey)
MPA '16 - Research assistant and Legislative Fellow experience help inform grad's career trajectory.
 
 
Hsien-Ho (Ray) Chang
Ph.D. '15 - Utilizing his knowledge of disaster science to educate students on fire and emergency management.
 
 
James B. Goetschius
Ph.D. '14 - Serves in the U.S. Army improving health care facilities in the eastern United States.
 
 
Jenna Ahner
B.A. and MPA '14 - Provides support for legislative and external affairs.
 
 
Jissell Martinez
MPA '10 - Manages fiscal affairs and serves as a liaison for the Dept of Languages, Literatures and Cultures
 
 
John Carney
MPA '86 – Governor of the State of Delaware
 
 
Kelsey Edmond
M.S. '14 - OCL program prepared her for success in the MPA program in pursuit of an interdisciplinary career.
 
 
Kirsten Jones
M.A. '16 - Contributing to policies that strengthen transportation and trade in New York and New Jersey.
 
 
Laura Keeley
Laura Keeley found success working as an Architectural Historian after graduating from the Public Planning and
 
 
Lindsey Interlante
MPA '07 - Advocates for enriched, hands-on learning experiences at higher education institutions.
 
 
Mark D Stevens
MPA '09 – Integral in the leadership and financial management of federal agencies.
 
 
Megan Wakelee
B.S. '11 - Executing leadership in a corporate setting.
 
 
Meredith Rubin
B.A. '11 - Practicing leadership and collaboration in the financial services sector.
 
 
Merritt Burke IV
MPA '98 - Various experiences in town management and community involvement.
 
 
Evan Miller
MPA '17 - Local Government Management Fellowship kickstarts graduate's professional career.
 
 
Natasha R. Nau
MPA '12 - Advocating for efficient resource allocation and streamlined service delivery in local government.
 
 
Emma Odren
MPA '18 - From IPA fellow to research analyst, grad attributes workplace success to grad school experience.
 
 
Paige Gugerty
B.A. '15 - Coordinating electronic connections bewteen healthcare providers and resources.
 
 
Paul Ruiz
B.A. and M.A. '13 - Advocating for alternative fuels and reducing America's dependence on oil.
 
 
Ryan Burke
Ph.D. '15 - Vast experience with military strategy and conducting military research.
 
 
Scott Beale
MPA '07 - Successful nonprofit entrepreneur with experience in diplomacy and national politics.
 
 
Serita Porter
M.A. '15 - Continuing her behavioral health education at the University of Delaware.
 
 
Stephanie Ottino
B.S. '11 - Executing leadership skills in higher education.
 
 
Fratern Masika Tarimo
MPA '09 - Supports nonprofit efforts to help communities in many African countries.
 
 
Thomas Martin
Ph.D. '14 - Directing the M.S. in Health Informatics program in the College of Public Health at Temple Univ.
 
 
Elizabeth Lockman
M.A. '15 - Delaware state senator with roots in advocacy.
 
 
Tom DeWire
MPA '04 - Developing strategies for education systems to improve student achievement.
 
 
Vitaly Lee
MPA '97 - energy industry project development, regulatory and asset management
 
 
Yuliya Brel
M.A. '15 - Continuing her public policy education and assisting with research at the University of Delaware.
 
 
Zack Adinoff
M.S. '13 - Experience in coordinating public safety, logistics, planning, and general disaster continuity.
 
 
Alexandra Tarantino
Alexandra Tarantino is a University of Delaware Alumni who graduated from the Historic Preservation Master's p
 
 
Jeremy Rothwell
M.A. '14, HP Cert '15 - Technical review of all city site-plans, subdivision and building permit applications.
 
 
Courtney Mogavero
B.S. '12 – Translating leadership education into a successful early career path in major tech corporations.
 
 
Janet Sheridan
M.A. '07 - Providing heritage preservation services, and cultural landscape research in southern New Jersey.
 
 
Melanie Ross Levin
B.A. and MPA '05 – Developing education and advocacy campaigns on public policy relating to women's issues.
 
 
Dená Brummer
MPA '05 – Successful private sector business partner drawing upon public sector experiences.
 
 
Eric Anthony Johnson
Ph.D. '03 – Revitalizing a community through the application of theory and practical experience.
 
 
David Rudder
Ph.D. '03 – Practicing effective leadership to academic programs that promote service to the community.
 
 
Erin Kennedy
MPA '06 – Drives health care organizations towards improving quality of patient care and clinical outcomes.
 
 
Tom Friedman
MPA '07 – Manages government relations, strategic & financial plan, and policy analysis for State Health Plan.
 
 
Mike Morton
MPA '86 – Oversees budgetary analysis and legislative information systems for the Delaware General Assembly.
 
 
Jonathan Kirch
MPA '07 – Advocating for public policy that promotes better health for all Americans.
 
 
Albert Shields
MPA '07 – Developing strategies to best communicate Governor Carney's positions on diverse policy issues.
 
 
Kim Gomes
MPA '04 – Strategically lobbying for client interests on a number of policy issues.
 
 
Erika Farris
M.A. '09 – Developing policies to better manage water drainage and promote environmental sustainability.
 
 
Mike Fortner
MPA '02 – Overseeing city planning for housing, land use, economic development, and transportation.
 
 
Emily Gonce
MPA '02 – Leading lobbying efforts to show members of Congress the value of life insurance to constituents.
 
 
Bill Clark
MPA '03 – Supervising a team of consultants to support projects for the U.S. Department of Homeland Security.
 
 
Barrett Edwards
MPA '06 – Assisting municipalities with legal issues including planning, human resources, and finance.
 
 
Benjamin Attia
MEEP'16 - Research and consulting on market trends in solar photvoltaics markets in Africa and the Middle East
 
 
Anastasia Kuzmina
MPA '02 – Supporting two general managers with product and employee management in 14 countries.
 
 
Wei-Ming Chen
Conducting renewable energy and electricity market researches
 
 
Michelle Kung
PHDUAPP'14 - Promoting innovation and technology through mentoring and investing technology startups
 
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University of Delaware180 Graham HallNewark, DE 19716<div class="ExternalClass7624428695F74B22A27A34BB5E140D8E"><p>2016–Present Senior Fellow, Institute for Public Administration, University of Delaware</p><p>2011–2016 Assistant Professor, School of Public Policy & Administration, and Associate Policy Scientist, Institute for Public Administration, University of Delaware</p><p>2009–2010 Assistant Professor, School of Urban Affairs & Public Policy, and Associate Policy Scientist, Institute for Public Administration, University of Delaware</p><p>2005–2009 Director, Master of Public Administration (MPA) Program, School of Urban Affairs and Public Policy; Assistant Professor and Associate Policy Scientist, Institute for Public Administration, University of Delaware</p><p>2001–2005 Assistant Professor and Associate Policy Scientist, Institute for Public Administration, University of Delaware</p><p>1994–2001 Associate Policy Scientist, Institute for Public Administration, University of Delaware</p><p>1991–1992 Special Advisor, Legislative Joint Committee on State Employees Classification and Compensation System</p><p>1989–1994 Chair, Personnel Advisory Committee, United Way of Delaware</p><p>1987–1994 Director of Employee Services, University of Delaware</p><p>1983–1987 Assistant to the Vice President for Employee Relations, University of Delaware</p><p>1983–1985 Assistant to the Vice President for Training and Special Projects, University of Delaware</p><p>1981–1983 Director of Employment and Training, University of Delaware</p><p>1979–1981 Training and Staff Development Administrator, University of Delaware</p><p>1975–1979 Associate Director, Maryland Management Development Center</p><p>1972–1975 Employee Benefits Specialist, Maryland Department of Personnel</p></div><div class="ExternalClass08AA6A35049D49E6B4FCC885D802ECE6"><p>UAPP837—Public-Sector Human Resources Management</p><p>UAPP860—Internship Seminar</p><p>UAPP864—Internship Fieldwork</p></div><div class="ExternalClass0F9A37D28B9640A394C70072513908B8"><p>“Delaware Department of Transportation Succession Planning Project,” with Marcia Scott and Thomas Friedman (Spring 2005). Funded through the Delaware Center for Transportation (DCT), this project examined the need for a systematic, department-wide strategy to transfer institutional knowledge to the next generation of DelDOT professionals; identifying appropriate “best practices” among other state transportation agencies; evaluating the pros/cons of developing in-house staff competency versus utilization of external consultants; and, conducting preliminary staff analysis.</p><p>“Delaware State Personnel Office (SPO) Research Project: Phase II Report,” with Kathryn Denhardt, Amy Lazor, and Elena Settles, includes a proposed curriculum for a SPO-sponsored Human Resources Certificate Training Program and action plans for implementing major recommendations incorporated in the Phase I Report (March 2003).</p><p>“Delaware State Personnel Office (SPO) Research Project: Phase I Report,” with Maria Aristigueta, Kathryn Denhardt, Susan Keene, Amy Lazor and Elena Settles, included eleven recommendations centered on: expanding SPO’s training and consultant roles to agencies; implementing a system of greater agency accountability; and strategies to streamline employment practices (June 2002).</p><p>“Delaware Department of Education Customer Satisfaction Survey (Preliminary Report),” report on the initial results of individual interviews and focus group activities involved in the development of a customer satisfaction survey for the Delaware Department of Education (summer 2000).</p><p>“City of New Castle Personnel Policies and Procedures Manual,” a comprehensive manual detailing policies in the areas of employee benefits, leave, work practices and general human-resource management for non-police municipal staff, developed through a contract with the Institute for Public Administration, University of Delaware (November 1998).</p><p>“Town of Smyrna Employee Performance Evaluation Policy and Plan,” an evaluation form and accompanying pamphlet describing the evaluation process as well as the roles of the supervisor and the employee in that process (March 1998).</p><p>“T2 Center Evaluation Report, 1997,” with Kathryn G. Denhardt and Michael S. Jackson, an evaluation of the Delaware Department of Transportation’s Technology Transfer Center, prepared under a contract to the Institute for Public Administration, University of Delaware (May 1997).</p><p>“Strategic Planning Guidelines: Shaping Delaware’s Future,” with Kathryn G. Denhardt and Stephanie Seramone Gopp, Manual and Training Guide outlining the strategic planning process to be utilized by Delaware state agencies in preparing their annual budget submission to the General Assembly, prepared under a collaborative arrangement between the State Office of the Budget and the Institute for Public Administration, University of Delaware (October 1997).</p><p>“Town of Smyrna Personnel Policies and Procedures Manual,” a comprehensive manual detailing policies in the areas of employee benefits, leave, work practices and general human resource management, developed through a contract with the Institute for Public Administration, University of Delaware (November 1996).</p><p>“Front-End Analysis: Aligning Library Planning, Resources, and Commitment to ILS Staff Training,” with Stuart J. Glogoff, in <em>Training Issues and Strategies in Libraries</em> (The Hawthorn Press, Inc 1990), 13-26.</p><p>“Developing a Systematic In-House Training Program for Integrated Library Systems,” with Stuart J. Glogoff, <em>College & Research Libraries</em> 48 (November 1987), 528-536.</p><p><strong>Reviews and Special Contributions</strong></p><p>Lead author for Special Section - Dealing with Succession Planning:  “Designing a Practical Succession Planning Program,” PA Times (May 2006).Peer Review of “Human Resources Management for Public and Nonprofit Organizations” (First Edition – 1997) by Joan E. Pynes. Wrote peer review of first edition of Professor Pynes’ text for Jossey-Bass Publishers (May 2003).</p><p>Book Review of “Managing Diversity in Public Sector Workforces” by Norma M. Riccucci (2002) in <em>Journal of Urban Affairs</em>, Vol. 24, No. 5 (Fall, 2003).​</p></div><div class="ExternalClassD28ED5A4E04E4E44BF7D577C77E7D2B0"><p>With Nicholas Henry (Georgia Southern University), Lana Morris (The University of Texas at Austin) and David Schachter (New York University).  “The Internship Experience:  Still Relevant After All These Years?”  Convener and presenter on a panel presentation at the annual conference of the National Association of Schools of Public Affairs and Administration, Charleston, S.C. (October 16, 2008).</p><p>“Federal Hiring Practices:  The View from a Regional Perspective”.  Workshop on innovative recruitment and selection procedures undertaken by the U.S. Environmental Protection Agency, Southern Regional Operations Center for Virginia and North Carolina.  Presented at the 2007 NASPAA Career Directors Conference, Duke University, North Carolina. (December 3, 2007).</p><p>“Succession Planning and Management,” a 1-½ day presentation and facilitation session on training activities for program heads on succession planning strategies, retaining institutional knowledge and utilizing post-retirees on the work site, presented at the Spring 2007 Regional T2 Centers/FHWA Program Directors Peer Exchange Meeting, University of Delaware, Newark, Del. (March 2-3, 2007).</p><p>With Martin Black, Elizabeth Casalle (both from Carnegie Mellon University) and Loren Becker (Duke University), “The Delaware Model in Action:  Supporting Student Learning through Innovation, Infrastructure and Collaborative Funding,” a panel presentation at the annual conference of National Association of Schools of Public Affairs and Administration, Washington, D.C. (October 14, 2005).</p><p>“Succession Planning for Organizational Effectiveness:  Interpreting the Handwriting on the Wall,”  A presentation at the 14th National and 12th Pennsylvania Annual Case Management Conference (Co-sponsored by the National Association of Case Management (NACM), Drexel University College of Medicine, and the State of Pennsylvania, Philadelphia, Pa. (June 7, 2005).</p><p>“Succession Planning and Management:  Scanning Programs and Models Across the Nation,” a presentation at the annual Roadway Management Conference (Sponsored through the Transportation Technology Transfer Centers of Pennsylvania, Maryland, Delaware, Virginia and West Virginia), Hershey, Pa. (March 30, 2005).</p><p>“Preparing Nominees for the PMI Assessment Center Process,” panel presentation to key academic stakeholders from the U.S. Office of Personnel Management (OPM) and NASPAA, American University, Washington, D.C. (August 11, 2003).</p><p>“Bringing Best Practices from Concept to Reality: First Steps in the First State to Strengthen Hiring Practices at the Agency Level,” with Kathryn Denhardt, Amy Lazor, and Victoria Stewart, a panel presentation at the annual conference of the American Society for Public Administration, Washington, D.C. (March 16, 2003).</p><p>“Identifying and Measuring Effectiveness Standards for Internship Programs,” facilitated discussion session for NASPAA Career Services Directors Annual Meeting, Washington, D.C. (November 7-8, 2002).</p><p>“Best Practices on Creating and Enhancing Internship Experiences in Local Governments,” a presentation at the annual conference of the National Association of Schools of Public Affairs and Administration, Los Angeles, CA (October 19, 2002).</p><p>“Naivete Meets Best Laid Plans: Electronically Surveying Stakeholders of the Delaware Department of Education,” with Maria Aristigueta, Annual Conference of the Eastern Evaluation Research Society (EERS), Absecon, N.J. (April 29, 2002).</p><p>“The University of Delaware’s Internship Program in the Context of the Delaware Model: Lessons Learned Over 25 Years,” with Jeffrey Raffel, Annual Conference of the National Association of Schools of Public Affairs and Administration, Richmond, Va. (October 20, 2000).</p><p>“Utilizing Focus Groups to Measure Customer/Client Expectations,” a special briefing for the members of the Delaware Alcoholic Beverage Control Commission as part of their “Sunset Legislation“ review process (January 13, 1997).</p><p>“Challenges to Innovation in Public-Sector Organizations,” The keynote presentation at the Institute for Public Administration’s public service seminar Introducing Quality Programs: Beginning the Process, Newark, Del., (December 15, 1995).</p></div><div class="ExternalClassF2FD33D476064555833BED8AAD54DFA0"><p>Human resources management, Organizational leadership, Staff development, Quality improvement, Strategic planning​, Public and nonprofit administration, Organizational management, Human resources management, Personnel & compensation management, State and local government, Training for local government officials, Education, Employment </p><p></p></div>ExperienceRecent Courses TaughtPublications Presentations Research Interestsjflynn@udel.edu Flynn, James P.Fax: 302-831-3488302-831-4658<img alt="Dr. James Flynn" src="/Images%20Bios/Flynn_James.jpg" style="BORDER:0px solid;" />Senior Fellow, IPA<div class="ExternalClassF733494BACF142E9894E5E456909C004"><p>Ed.D. in Educational Leadership - University of Delaware, 1997</p><p>MPA, Organizational/Human Resource Development - University of Baltimore, 1977 </p><p>M.A. in Political Science - Niagara University, 1969 </p><p>B.S. in Economics and American History - Mount St. Mary's College, 1967 </p></div><div class="ExternalClassB1EF68BD03FE429B850970B6E9A76D36"><p>U.S. State Department Fulbright Senior Specialist Program Participant, Babes-Bolyai University, Cluj, Romania, Spring 2009</p><p>University of Delaware Professional Merit Award, 2000</p></div>

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